+44-2036-951294
Don't have an account yet? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A context menu will appear. It offers comprehensive information about all the operations that you can perform on that particular page. Each pop-up window appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive array of tutorial video clips explaining how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can quickly get to know our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you need, explore our extensive FAQ database, which comprises questions asked by actual persons and provides practical solutions. We constantly update our Frequently Asked Questions section with new questions & answers so as to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, you can touch base with our great team of technical support engineers available 24x7 and ready to assist you with any query. Each support ticket you open will be responded to within sixty minutes (the average trouble ticket response time being just twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 232051

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com